Refund policy

Here’s a polished refund and return policy for Broosted Coffee Co.:

Return & Refund Policy

At Broosted Coffee Co., we take pride in providing high-quality coffee products. Due to the nature of our products, we do not accept returns or issue refunds on any opened items.

Returns

• Unopened products may be eligible for return within 14 days of delivery.
• Opened or used products cannot be returned.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order. We may request photos of the item and packaging to help resolve the issue quickly.

Replacements

If there is an issue with a product, we will replace it with:

• the same product, or
• the closest comparable product if the original item is unavailable.

We are committed to making things right and ensuring you have a great experience with our coffee.

Contact Us

For questions or assistance regarding your order, please contact our customer support team.